News & Media - DUAL North America

DUAL Asia Pacific Announces Software Partnership

Written by bryerkerk | April 19, 2018

DUAL Asia Pacific has announced it will be using MGA Systems to support its insurance policy application administration going forward. This new software utilization will allow DUAL Asia Pacific to standardize policy management, policy issuance, and all future document handling. The future of this collaboration between DUAL Asia PAC and MGA Systems is very promising. After implementing this software in 2005, DUAL North America has processed over 700,000 quotes and more than 7 billion in quoted premium.

Damien Coates, CEO of DUAL Asia Pacific stated, “It’s a very exciting time for DUAL Asia Pacific as we embark on this major technology project to launch IMS across the region. Implementing IMS will allow DUAL Asia Pacific to drive continued growth, provide us with an efficient operating system, and most importantly enable us to continue to deliver innovative insurance solutions for our brokers and Insureds.”

DUAL Asia Pacific specializes in Accident and Health, Financial Lines, General Liability and Specialty Consumer Products insurances. The insurance Management System(IMS), which is the true flagship product of by MGA Systems, was designed to meet the needs of MGAs in all lines of property and causality business. This scalable software enables efficiency and superior information for all of DUAL’s associates.

 

About DUAL Asia PAC

DUAL Asia Pacific is a specialist MGA focused on providing insurance solutions to the mid-market. The business operates in Australia, New Zealand, Hong-Kong and Singapore and employs more than 150 people. DUAL Asia Pacific operates on behalf of Lloyds of London, MSIG Insurance Limited (Hong Kong) and MSIG Insurance (Singapore). DUAL Asia Pacific forms part of DUAL International, the specialist underwriting arm for Hyperion Insurance Group.

 

About Hyperion

Hyperion is a leading international insurance group with employee ownership at its heart. It comprises broking divisions Howden and RKH, and underwriting division DUAL. Hyperion’s businesses operate across Europe, Asia, the Middle East, Latin America, the USA, Australia and New Zealand, employing over 3,800 people in 38 countries.

 

About MGA Systems

MGA Systems, Inc. is a software development company working exclusively with the Insurance industry. Their flagship product (IMS – Insurance Management System) is currently being used by MGA’s and brokerage firms throughout the US and Europe.

The product is a full-featured agency management system which includes the following capabilities: Clearance, Broker Management, Carrier Management, Surplus Lines admin, Quoting, Binding, Invoicing, Policy Issuance, Document Handling, Document Template creation, Accounting, Claims, and Reporting. Also, the system has several external services which control NOC’s, Invoice automation, product updates, zip code resolution, web submissions and web login security. The product is currently integrating with various (ISO Rating) products and third-party vendor (finance company, inspection, valuation, etc.). The IMS product is a true “end-to-end” MGA product providing all needed functionality into one single integrated solution.

 

Business Contacts:

Damien Coates
CEO – DUAL Asia Pacific
+612-9248-6333
dcoates@dualasiapacific.com

Jon Beckham
CEO – DUAL North America
+1 973 631 7575 Ext: 803
+1 803 417 7163
jbeckham@dualcommercial.com