We’re excited to share recent enhancements to our Accident & Health offering on WebRater, designed to deliver more value and flexibility across our product suite
What's new?
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Voluntary Workers Personal Accident
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Flexibility for Brokers
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Individual Personal Accident - New Business
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Corporate Travel
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*Please refer to the policy wording for full details, including restrictions for private and incidental private travel. **This option may include an increase in premium and is subject to all other policy terms and conditions, please contact a DUAL underwriter for further information. These changes are subject to DUAL’s underwriting criteria and may be amended, withdrawn, or varied at any time without prior notice. Changes may occur due to shifts in market conditions, claims experience, regulatory updates, or internal risk appetite |
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Claims management update
To further enhance our offering, from Monday 18 August 2025, we’ve partnered with Sedgwick Australia Pty Ltd as our new claims management provider. Lodgement details are available on our website and Accident & Health claim forms.
Existing claims with Corporate Services Network will continue to be managed by their team through to completion. For queries, please contact: [email protected].
We’re committed to delivering smarter, more responsive solutions for you and your clients. If you have any questions, reach out to the DUAL Accident & Health team.
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Any product information discussed in this blog is subject to the terms and conditions of the policy, eligibility criteria, any additional premium for optional cover, limitations and exclusions.
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The information contained in this blog is intended for licensed insurance brokers and other authorised intermediaries only. DUAL issues insurances on behalf of Certain Underwriters at Lloyd’s of London and/or Allianz Australia Insurance Limited, acting as their agent. The information is of a general nature and does not take into account the objectives, financial situation or needs of any person. It is intended for the use of professional intermediaries who are expected to consider whether it is appropriate for their clients. Before recommending or offering any insurance product, intermediaries should read the policy wording, relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) and assess whether the product is suitable for their client’s circumstances. These are available on request or via our website at DUAL Australia.