Rachel Arthur

Rachel Arthur joined Howden in November 2023, transitioning to DUAL in October 2024. In her role, Rachel works on the Professional Indemnity team and is responsible for issuing renewal quotes, generating policy documents, and handling broker queries with efficiency and attention to detail.

She holds a B.Sc in Pharmaceuticals, is CIP qualified, and has earned a Certificate in Climate Risk from the Insurance Institute of Ireland—demonstrating her commitment to continuous learning and adapting to emerging industry trends.

Rachel began her insurance career in 2019 at Quote Devil, focusing on private car insurance new business and renewals. She then moved to Willis Towers Watson, where she spent nearly two years underwriting private motor and light commercial vehicle policies. Following that, she worked at ARAG Legal Protection Ltd. for two years, underwriting legal protection policies for both private and commercial clients. Her diverse experience across underwriting and broker engagement has equipped her with a strong foundation in client service and technical expertise.

Outside of work, Rachel enjoys running—having just completed her first marathon—and walking her two dogs. Her active lifestyle reflects the same energy and dedication she brings to her professional role.