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At DUAL, our people are at the core of everything we do. We are committed to building a workplace where creativity thrives, ideas are encouraged, and individual strengths are nurtured.
Our guiding principles
Our guiding principles underpin everything we do at DUAL; they drive our ongoing business strategy and are a key facet of our overall success.
We’re people-first.
Our greatest asset is our people. They’re why we’re fostering an entrepreneurial culture characterized by engagement, well-being, and transparency where everyone can bring their most authentic self to work. When we invest in our people—through flexibility, development, connection, and support—everyone wins.
We prioritize innovation.
Innovation drives everything from program development to internal processes, analytics, technology initiatives, and brand strategy. We’re creating positive change that can increase revenue, efficiency and productivity—it’s how we stay ahead.
We believe in sustainability.
Insurance should be a force for good. By ensuring a balance between economic growth, environmental care, and social well-being, we’re building a sustainable business and making a positive impact on the world around us for the benefit of our employees, clients, and local communities.
Giving back, growing forward
At DUAL, giving back empowers the communities where we live and work to build resilience and create brighter futures. Our commitment to making a difference is reflected in three key areas:
Being a responsible business: We integrate ethical, sustainable and secure practices into our operations, ensuring we conduct business responsibly and with integrity.
Changing the insurance narrative: We foster an entrepreneurial spirit and encourage innovation to reshape how insurance supports clients and communities.
Giving back: We focus on initiatives that represent our company values, retain and recruit the best talent, and support current and future generations in our shared goals.
We support a wide variety of charities and organizations to create meaningful change both locally and globally. With two paid volunteer days per year, DUAL team members are encouraged to take part in community-sponsored events and creative fundraising initiatives that make a lasting impact on their local communities, and this effort is always growing.
St. Jude
As our 2025 DUAL elected charity of choice, we have been able to support St. Jude in a variety of meaningful ways from financial support to patient morale boosts, as they fight to advance research and treatment for pediatric diseases.
We are incredibly proud of the partnership between ALSAC/St. Jude and DUAL. The commitment, from DUAL employees, to making a difference in the lives of children and families facing life-threatening illnesses is truly inspiring. Thank you for being a vital part of this mission and for showing what compassion in action looks like.
Haley Walz, ALSAC/St. Jude Children's Research Hospital
Agua Hedionda
We support Agua Hedionda each year in their efforts to bolster environmental education and conservation. As a key partner in their annual events, we’ve enjoyed seeing the direct impact of our partnership on the San Diego community.
DUAL is more than a partner to the Agua Hedionda Lagoon Foundation—they’re part of our lagoon family. Their team always shows up with energy and commitment, ready to roll up their sleeves for the environment while also supporting us through sponsorship. We’re especially grateful for John Johnson’s five years on our Board of Directors. John's strategic vision helped steer our growth in all the right directions.
Lisa Rodman, CEO/President Agua Hedionda
Causes we care about
Lucky Duck Foundation
Preventing and alleviating homelessness throughout San Diego county
Feeding America
Fighting hunger through a nationwide food bank network
American Cancer Society
Funding cancer research and patient support programs
Ronald McDonald House Charities
Improving the health and well being of children and their families
Habitat for Humanity
Partnering with communities to expand access to safe, affordable housing
Spencer Educational Foundation
Supporting future risk management and insurance leaders by strengthening education pathways
Why DUAL?
DUAL is built for people who want to do more - more innovation, more growth, more impact. We believe in:
Open communication: We create an environment of trust and empowerment through an inclusive and engaging culture where employees at all levels are encouraged to share ideas and feedback.
Collaborative environment: Teamwork is integral to our success, with different teams and offices working together seamlessly across the US.
Work-life balance: We recognize the importance of balancing professional and personal life, offering flexible policies that support our employees’ well-being.
Careers at DUAL
Don’t miss out. Become part of a dynamic team that values innovation, growth and customer satisfaction, providing you with opportunities to develop your career in a supportive and forward-thinking environment.
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