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DUAL is a global underwriting business operating from 21 countries, offering 70+ products and services and partnering with over 11,000 brokers and agents worldwide. Visit our Group site for more information.

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Policyholder FAQs

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Claims

Claims can be submitted at www.dualinsurance.com/us-en/claims. With questions, please contact the team at [email protected] or 800-749-6419.

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Questions on your policy or need copies of your policy documents?

Please contact your insurance agent directly, or reach our customer service team at or 800-749-6419 or [email protected]. Our hours are Monday - Friday from 8am - 6pm CST.