Product Recall

Expertly designed to protect a company's products, brand, and financial strength

Manufacturers, suppliers, and supply chain partners all face high potential costs from the need to withdraw a product from the marketplace. Leaner supply chains coupled with global distribution and the rise of greater consumer protection regulations have all contributed to the frequency and severity of recalls. Meanwhile the ubiquity of sensors and IOT networks means that product failure can be anticipated, and the worst injuries and property damage avoided. A critical step to avoiding these potentially large direct and indirect financial losses is a dependable product recall strategy including insurance coverage designed to both prepare and survive such an event. Product recall is underwritten by DUAL's Crisis Management team.


Multiple balance sheets. One policy. One payment. One solution.

  • Worldwide coverage
  • 24/7 access to DUAL-retained consultant Crisis 24 through Crisis Response Hotline
  • Pre-incident consulting services
  • Primary and Excess capacity available
  • Dedicated claims management
  • Access to a diversified, financially sound carrier capacity in a single transaction
Self-Insured Retention (SIR)
  • Minimum SIR of $5,000
Insured Event Triggers
  • Discovery of defect
  • Error in design
  • Epidemic failure resulting in ordered or voluntary recall due to risk of bodily injury or property damage
Covered Losses
  • Crisis consultancy costs
  • Recall costs
  • Replacement costs
  • Forensic accounting
  • Investigation costs
  • Extra expense
  • Replacement costs
  • Defense costs
85 years
of combined experience
Contact the Experts
Mark LeBlanc
Managing Principal
Robley Moor
Managing Principal
Christian Waeldner
Managing Principal
Christine Marien
Senior Vice President
Jill Peev
Senior Vice President
John Williams
Senior Vice President
914 434-7829
Allison Liuzzi
Senior Vice President
Jason Morgan
Vice President
Jason Fong
Vice President
510 334-0131
Amanda Wusterbarth
Vice President
413 886-3236
Susan Cruz
Assistant Vice President
415 610-9451

Already appointed with us? Send a submission directly below.

Ready to start submitting? Get appointed below.